Awards of the business-hotel "Tatarstan"
On the 25th of September Russian Hotel Association held the "Best Russian hotels of 2017" annual award ceremony in Sochi.
For the 5th time in a row Tatarstan business- hotel became
the winner of the "Best 3-star Business-hotel of Russia" nomination.
On the 21st of June, 2017 Tatarstan business- hotel was awarded with the TripAdvisor® Certificate of Excellence.
Tatarstan business-hotel offers excellent service and high level of comfort to its guests. Multiple National and International awards is our guarantee of quality available to everyone staying with us. Experience our clean rooms, wonderful cuisine, friendly personnel and positive approach. Our mission is to keep our guests satisfied and happy.
On the 15th of March 2017 as part of the Russian Hotel Association President election, Tatarstan business-hotel recieved Certificate of Recognition as the "Most awarded 3-star hotel in Russia".
On the 15th of March 2017 Delta hotel held a wonderful Gala event where Federal Agency for Tourism awarded hotels, achieved great results for the last couple of years in the industry.
Roman Skoryi, Deputy Head of the Federal Agency for Tourism was the one to award Valentin Golubev, Managing Director of the Tatarstan Hotel.
Fundamentally ISO 9001-2011 represents a set of quality management principles. Herein most of the attention is concentrated on the customer, motivation and involvement of top management and on- going mprovement of services.
For the first time Tatarstan business- hotel was certified by the quality management system in 2013 and for over 4 years provides services in compliance with international standards.
Krugly Stol restaurant also confirmed its compliance with the requirements of GOST ISO 9001-2011.
Audit was performed by the Volga Region Certification Centre. Compliance with standards guarantees the customer solid quality level of goods and services.
At the end of December last year NO"Russian Hotel Association" confirmed that "Tatarstan" fully complies with the 3-star hotel category. Tatarstan business-hotel also passed the annual audit. Total score of the quality audit revealing level of provided services and complience with standards was 97,0% out of 100% possible, which is 740 points out of 763 possible. Such a high score is pride of hotels offerring top- notch service quality.
"Tatarstan" business-hotel Naberezhnye Chelny became the award winner of the "Best regional congress hotel" nomination". S.N. Katyrin, the president of the chamber of commerce and industry of the Russian Federation I.N.Kalashnikov, CEO of "Turbiznes" publishing house Moscow 29.09.2016
In 2015 Russian hospitality industry introduced a new Halal service to its professionals. To this day there are five certified hotels in Russia, three of which are located in Moscow (based on HalalBooking directory), the other two are in the Republic of Tatarstan. We are proud to announce that "Tatarstan" business- hotel is included in that list, the second Halal certified hotel of the republic is located in Kazan. According to the gazeta.ru portal, more than ten russian hotels applied for the Halal certification this year.
On the 28th of September 2015 an annual conference was held in Sochi by the Russian Hotel Association, where the winners of the 2015 national "Best hotel of Russia" contest were announced. The panel of judges named "Tatarstan" hotel the winner of the "Best 3- star business- hotel" nomination. It's important to point out that RHA members compete in this contest and there are more than 600 of them in the Russian Federation.
On the 20th of May, 2015 "Tatarstan" Business- Hotel was awarded with the TripAdvisor® Certificate of Excellence. This award is given to the establishments in the industry which demonstrate outstanding hospitality standards for over 5 years now and receive positive guests feedback on the TripAdvisor website. The Certificate of Excellence award is given to top- notch hotels, restaurants and tourist attractions worldwide which provide high- performance services to make sure their guests are being accommodated the best way possible at all times.
"Tatarstan" Business- Hotel received a Booking.com Award for obtaining excellent feedback from its guests in 2014. Award of Excellence is annually presented by the Booking.com organisation. It is based on the average ratings of the guests. Only hotels received an average rating of 8 and higher are entitled to obtain the award.
On the 3rd of December 2014 "Tatarstan" Business- Hotel (the "Logos" company group, Naberezhnye Chelny) received a Hotel Rating Certificate. The accrediting organisation of the hotel along with other types of accomodation facilities classification, confirmed that the establishment corresponds to the three-star hotel category . The decision of accrediting organisation on confirming the rating of the hotel along with the certificate itself entitles tourist industry representative to display hotel star rating openly.
"Tatarstan" Business- Hotel along with the "Kruglyi Stol" Restaurant won the "Best services and goods of the Tatarstan Republic 2014" contest and were admitted to the federal level. "Krugly Stol" Restaurant was awarded with the first class diploma for the outstanding service quality provided. "Tatarstan" Business- Hotel received the "Laureate" diploma of the "100 best goods of Russia" national contest.